FAQ
1. What products does The Aangan Kesari offer?
The Aangan Kesari offers a curated collection of stylish and elegant ethnic and traditional fashion wear designed for women who appreciate timeless Indian fashion.
2. How can I place an order?
Simply browse our website, select your preferred product, choose the required size or variant, add it to your cart, and proceed to checkout. Enter your delivery details and complete the payment to place your order.
3. Do you ship across India?
Yes. The Aangan Kesari currently ships orders across India to serviceable PIN codes.
4. How long does delivery take?
Orders are generally delivered within 3–7 business days after dispatch. Order processing usually takes 1–3 business days.
Delivery times may vary depending on your location, courier availability, weather, public holidays, and other unforeseen circumstances.
5. How can I track my order?
Once your order is dispatched, tracking information will be shared with you through the contact details provided during checkout.
Please allow 24–48 hours for the tracking information to become active.
6. What payment methods do you accept?
We accept the payment methods available at checkout, which may include online payments and Cash on Delivery (COD) for eligible orders and locations.
7. Is Cash on Delivery available?
Yes, COD may be available for selected locations and eligible orders. COD availability will be shown during checkout.
8. Can I cancel my order after placing it?
You may request cancellation as soon as possible after placing your order. Once an order has been packed or dispatched, cancellation may not be possible.
Please contact our customer support team immediately if you wish to cancel an order.
9. Can I return or exchange my product?
Return and exchange availability depends on the product and the reason for the request. Please refer to our Return & Exchange Policy for complete information about eligibility, timelines, and conditions.
10. What should I do if I receive a damaged product?
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.
Please keep the original packaging and provide your order number along with clear photographs/videos of the package and product so that our team can review the issue.
11. What should I do if I receive the wrong product?
Please contact us immediately with your order number and clear photographs/videos of the product received. Our team will review the issue and assist you according to our Return & Exchange Policy.
12. What if I entered the wrong delivery address?
Please contact us immediately if you notice an incorrect address after placing your order.
If the order has not been processed or dispatched, we may be able to update the address. Once the order has been dispatched, changes may not be possible.
13. Are all products available in every size?
Size availability varies by product. Available sizes and variants are displayed on the individual product page.
We recommend checking the size chart before placing your order.
14. How do I choose the right size?
Please refer to the size chart provided on the product page before placing your order. If you are unsure about your size, you can contact our customer support team for assistance.
15. Will the product look exactly like the pictures?
We make every effort to display product colors, designs, and details as accurately as possible. However, slight differences in color may occur due to lighting, photography, and individual screen settings.
16. What if my size is out of stock?
If your preferred size is unavailable, you can check the product page again later for restocking updates. You may also contact our team to enquire about future availability.
17. Do you offer international shipping?
Currently, The Aangan Kesari ships within India only. International shipping may be introduced in the future.
18. Can I change my order after placing it?
Order modifications may be possible only if the order has not yet been processed or dispatched. Please contact us as soon as possible with your order number.
19. What happens if my package cannot be delivered?
If the courier is unable to deliver your package because of an incorrect address, incorrect contact details, customer unavailability, or repeated delivery attempts, the package may be returned to us.
Additional shipping charges may apply if you request re-shipment.
20. How can I contact The Aangan Kesari?
You can contact us using the details below:
The Aangan Kesari
Email: aangankesari@gmail.com
Phone: +91 82334 40011
Address: 3, Amer Rd, near Police Line, Ganesh Colony, Parasrampuri, Jaipur, Rajasthan 302002, India
We will be happy to assist you with your order or any other questions.