Shipping Policy

At The Aangan Kesari, we are committed to delivering your orders safely, securely, and on time. This Shipping Policy explains our order processing, delivery timelines, shipping charges, tracking, and other shipping-related terms.

1. Shipping Coverage

The Aangan Kesari currently offers shipping across India.

Orders are delivered to the shipping address provided by the customer at the time of checkout. Customers are requested to provide a complete and accurate address, PIN code, and contact number to avoid delivery issues.

2. Order Processing

Once an order is successfully placed and payment is confirmed, our team will begin processing it.

  • Orders are generally processed within 1–3 business days.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Processing time may be longer during festive seasons, sales, promotional campaigns, or periods of high order volume.
  • For Cash on Delivery orders, we may contact the customer to verify the order before dispatch.

3. Delivery Timeline

After dispatch, orders are generally delivered within 3–7 business days, depending on the customer's location and courier serviceability.

Delivery timelines are estimates and may vary due to:

  • Courier service delays
  • Weather conditions
  • Public holidays
  • Remote or difficult-to-reach locations
  • High-volume sale periods
  • Natural disasters
  • Government restrictions
  • Other unforeseen circumstances

The Aangan Kesari cannot guarantee delivery on a specific date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the customer completes the order.

The Aangan Kesari may offer free shipping during selected promotional campaigns or on orders above a specified value. Any applicable free-shipping offer will be displayed on the website.

Shipping charges are generally non-refundable unless the cancellation or refund is initiated by The Aangan Kesari or is otherwise covered under our applicable refund policy.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided during checkout, where available.

Customers can use the tracking number to monitor their shipment through the respective courier partner.

Please allow 24–48 hours after dispatch for tracking information to become active.

6. Delayed Deliveries

While we work with reliable courier partners, occasional delivery delays may occur.

If your order has not arrived within the expected delivery period, please contact us with your order number. Our team will coordinate with the courier partner and provide the latest available update.

The Aangan Kesari shall not be responsible for delays caused by circumstances beyond its reasonable control, including courier delays, weather conditions, natural disasters, strikes, government restrictions, or other unforeseen circumstances.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information.

The Aangan Kesari will not be responsible for delivery failures caused by:

  • Incorrect or incomplete address
  • Incorrect PIN code
  • Incorrect contact number
  • Customer being unavailable at the delivery address
  • Repeated refusal to accept the shipment

If a shipment is returned because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-shipping the order.

8. Damaged or Tampered Packages

We take reasonable care while packing every order.

If your package appears damaged, opened, or tampered with at the time of delivery, we recommend refusing the delivery where possible.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible and provide:

  • Order number
  • Photographs of the outer packaging
  • Clear photographs/videos of the product
  • Details describing the issue

Such cases will be reviewed according to our applicable Return & Exchange Policy.

9. Undelivered or Returned Shipments

If a shipment is returned to The Aangan Kesari because it could not be delivered, our team may contact the customer regarding re-shipment.

Additional shipping charges may be applicable for re-shipping a returned order.

10. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and serviceable locations.

COD availability and any applicable charges will be displayed at checkout.

The Aangan Kesari reserves the right to restrict or discontinue COD availability for certain locations, products, order values, or orders.

11. International Shipping

Currently, The Aangan Kesari offers shipping within India only.

International shipping may be introduced in the future, and any changes will be communicated through our website.

12. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing the order.

Once an order has been packed or dispatched, cancellation may not be possible. Such requests will be handled according to our applicable Cancellation, Return & Refund Policy.

13. Contact Information

For any questions regarding shipping, delivery, or your order, please contact us:

The Aangan Kesari
Email: aangankesari@gmail.com
Phone: +91 82334 40011
Address: 3, Amer Rd, near Police Line, Ganesh Colony, Parasrampuri, Jaipur, Rajasthan 302002, India
Website: theaangankesari.in

We are committed to providing a smooth and reliable shopping experience to every customer.